Frequently Asked Questions
Everything you need to know about your TRADIE gear and orders.
What is the standard shipping timeframe?
We offer express shipping nationwide. Most orders are processed within 24 hours and delivered within 3-5 business days depending on your location.
How do I ensure I get the right fit?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the most accurate fit.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, underwear cannot be returned unless faulty.
Are your workwear items safety certified?
Yes, our high-visibility and protective range is designed to meet rigorous industry standards. Check individual product descriptions for specific AS/NZS certification details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible buy-now-pay-later options including Afterpay and Zip Pay.
How should I care for my TRADIE apparel?
To extend the life of your gear, we recommend a cold machine wash with like colors and avoiding tumble dryers to prevent shrinkage and maintain fabric integrity.